My Involvement

We work together to understand how involved you want to be in your care – you may want to manage the details yourself or might just be happy to steer and leave the nitty gritty to us.

Of course you change your level of involvement in directing your care at any time.

My Story

Then comes your story. You are encouraged to share your story about what brings you joy; what is most important; and how you prefer care and support to be provided.

In this process of storytelling and assessment, we get to know you a little more and begin to understand your aspirations, life’s passions, abilities and concerns.

At Sue Mann we have the local relationships and trained staff to ensure everyone has rightful access to the care and support services that suits them. Aboriginal and Torres Strait Islander elders; older Australians from culturally and linguistically diverse communities; our respected Veterans and War Widowers; and people from a lesbian, gay, bisexual, transexual and intersex community can be assured of culturally sensitive care through myhomecare .

My Goals

Through listening to your story and your history, together we work out your aspirations and abilities and discuss your care needs and priorities. We establish a range of goals around the things that are important to you – the personal goals in which the care provided by us can help you achieve them. Some areas we explore to develop your goals are:

• What are your concerns about your health and wellbeing?
• How could you be best supported to remain living at home?
• How could your carer / family be best supported?
• Who would you like to stay connected with?
• What makes you happy?
• Your most enjoyable day in the last 12 months
• What you would like to be able to do again?

My Services

After helping to develop realistic goals and the kind of support you would like, we map out a care plan. It’s a flexible range of professional services and supports tailored to suit you.

Discussing ways to fund your care plan is another way we can help as you may be eligible for government subsidised support. Our friendly customer service team can point you in the right direction when it comes to finding the best funding solution.

My Wellbeing

With myhomecare your ongoing wellbeing is nurtured and improved. Through regular conversations and reviews, we work with you to adjust your care plan to make sure it continues to meet your changing needs and any new goals you may have.