“ The comfort of living in your own home with all that’s familiar and treasured is something we at Sue Mann Nursing and Community Care understand. For 30 years we have provided quality nursing and in-home care to our local area by a team of professionals, hand-picked not only for their skills and experience, but their passion for care.
I invite you to discover myhomecare – where you, or your loved one is the centre of your unique
story and personal journey. Quality care for your individual needs, by skilled professionals from your local area to help you remain
independent, with a sense of wellbeing in the place you feel most secure… your home. ”
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Michelle's story
Michelle is a loving daughter to her mother Nancye and father Ralph. Both ageing parents live in their own home and need home care support. Michelle had concerns about the care they were receiving, so she made the decision to change providers and selected Sue Mann Nursing & Community Care. Michelle shares her experience and how she now feels comforted knowing her parents are receiving the care they deserve.
If you’re looking for the number 1 when it comes to in home aged care services in Lake Macquarie, the team at Sue Mann Nursing and Community Care is here to help. We aspire to support those who need a helping hand to maintain their independence living in the comfort and security of their own homes.
As the most trusted aged care Lake Macquarie provider, we offer a full scope of high level nursing care, home care and support services.
We can provide you with a whole network of allied health support (Therapists, Dieticians, Physiotherapists etc.), clinical registered nurses and telehealth technological supports.
Our Lake Macquarie aged care services team can also provide support with, personal care, medication management and preparing your meals to name a few.
As the leading aged care service in Lake Macquarie, we also provide transportation to ensure clients can get out and about including Doctors appointments. It’s also important to stay social and we’ll always be on hand to ensure you stay connected with your family and friends by arranging to meet for coffee or popping around to see them.
The Sue Mann aged care services Lake Macquarie team can help to maintain your home and support you with your household duties. We can help you out with everyday chores such as cleaning, washing and gardening.
Having moments that make you smile is ever so important. We’re here to organise treats for you such as massages, hair appointments, help you take care of your pets and or assisting you to get organised when attending special events or outings.
Sue Mann community aged care Lake Macquarie also provides high level support for those suffering with injury or illness. We can help with wound care and pain management during illness after surgery. We can also help with palliative care, chronic disease management and dementia care.
Our complete list of services does not end at the above. We are always happy to customise our home care packages to meet the specific needs of our clients, which is just one of the many reasons why so many people put their trust in Sue Mann Nursing and Community Care as their in home aged care providers in Lake Macquarie.
Our in home care services in Lake Macquarie are subsidised by the Australian government. If you would like more information, contact our expert team on 1300 241 300 today to discuss your needs and we’d be more than happy to answer any questions that you have.
Sue Mann Nursing and Community Care also provide a full range of specialist aged care services in other local areas of NSW including Hunter, Central Coast & Newcastle so you can live in the comfort of your own home as independently as possible.
Call us today to discuss your specific situation and learn more about our services.
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I have never experienced such expertise as displayed by Sarah and Kim. Three times a week they visit me at home to change my bandage from a recent melanoma and graft operation. Sarah is a fantastic communicator, always jovial and encouraging by keeping me up to date on the healing process. In my opinion, you are lucky to have such expert clinical staff as employees.
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Bruce, Vietnam Veteran, Woy Woy
“ I would like to thank you for the wonderful service provided by the nurses. Each one of them were wonderful in helping me through my sickness, they were comforting, supportive, polite, happy and at all times helpful in every possible way and I cannot speak too highly of them. The nurses who visited me in my downtimes were absolutely wonderful – they are a credit to your business ”
Valerie, Killarney Vale
“ Thank you, the care and companionship your nursing and cleaning staff showed to my Dad was exemplary, they were kind, gentle, understanding and extremely helpful. I would recommend them to anyone regarding care ”
Deborah, Daughter
“ Sue Mann Nursing & Community Care are a team to be proud of – providing professional service with empathy / encouragement with independence, allowing one to feel like an individual with needs. I feel like they are extended family and I’m happy to welcome them into my home ”
Del, Umina Beach
“ Sue Mann thank you for all that you do with your remarkable team! We would like to say a big thank you to all out wonderful carers for the great work they provide. The cheerfulness, politeness and attitude to the tasks they are given and to Vanessa for her organisation of our package. Again, many thanks, TEAMWORK makes the DREAMWORK! ”
Henry and Yvonne, Woongarrah
“ Michelle has been a wonderful support person for me – always available when I was in trouble. I found her to me very caring and capable. I couldn’t have managed without her ”
Margaret, Erina
“ Thank you for all you have done for my parents over the last years. All your staff are very caring and helpful – you can be proud of the reflection this gives Sue Mann’s. Their help and caring was just incredible. I will never be able to thank them enough ”
Michael, Son
“ our staff are wonderful! I hold the highest regard for my carers, Trish and Tracey. They treat me like a human being and their service is 15 out of 10! Thank you also to your cleaners and gardeners who provide a quality service too! ”
Robert, New Lambton
“ To all who work at Sue Mann Nursing & Community Care. We would like to thank you for your service to the community and to let you know it is both recognised and appreciated. ”
The Rector and Parishioners of Holy Family Anglican Church, Wyoming
Here at Sue Mann Nursing and Community Care we have designed a care service that is all about you – a unique way called myhomecare.
Our approach to care focuses on you – your personal journey, the particular care needs you have, and importantly, what makes you smile.
myhomecare means you and family members make informed choices about the type of care and support that’s needed, and guides the Sue Mann team to meet those needs.
myhomecare is our unique way of care. One that recognises every person is different through their experiences, family background, culture and life choices.
myhomecare helps you to build on your strengths, abilities and life passions. It’s all about maintaining your health and wellness at home. It gives you the opportunity to make informed choices about the type of care and support you, or a family member needs, and how those needs are met.
There are five steps to myhomecare. Together we create goals, develop a plan and organise the professional in-home services needed to support you living at home and improve your sense of wellbeing.
The journey to support you to remain in your local community living at home is guided by you. It starts by introducing you to your personalised myhomecare journey.
We work together to understand how involved you want to be in your care – you may want to manage the details yourself or might just be happy to steer and leave the nitty gritty to us.
Of course you change your level of involvement in directing your care at any time.
Then comes your story. You are encouraged to share your story about what brings you joy; what is most important; and how you prefer care and support to be provided.
In this process of storytelling and assessment, we get to know you a little more and begin to understand your aspirations, life’s passions, abilities and concerns.
At Sue Mann we have the local relationships and trained staff to ensure everyone has rightful access to the care and support services that suits them. Aboriginal and Torres Strait Islander elders; older Australians from culturally and linguistically diverse communities; our respected Veterans and War Widowers; and people from a lesbian, gay, bisexual, transexual and intersex community can be assured of culturally sensitive care through myhomecare .
Through listening to your story and your history, together we work out your aspirations and abilities and discuss your care needs and priorities. We establish a range of goals around the things that are important to you – the personal goals in which the care provided by us can help you achieve them. Some areas we explore to develop your goals are:
After helping to develop realistic goals and the kind of support you would like, we map out a care plan. It’s a flexible range of professional services and supports tailored to suit you.
Discussing ways to fund your care plan is another way we can help as you may be eligible for government subsidised support. Our friendly customer service team can point you in the right direction when it comes to finding the best funding solution.
With myhomecare your ongoing wellbeing is nurtured and improved. Through regular conversations and reviews, we work with you to adjust your care plan to make sure it continues to meet your changing needs and any new goals you may have.
Older Australians and people living with a disability have more choice than ever in the provider
and services they can access for in-home care.
What makes us different as a provider is the ‘Sue Mann way’. Built on 30 years experience of specialist community nursing, we are the provider of choice for clinical nursing and in-home care on the Central Coast, Hunter and Sydney.
myhomecare, is about you. We focus on your story, your needs and what makes you happy to support you living at home amongst family, friends and your local community.
30 years of dedicated in-home nursing and home care, the leading and largest provider in the region; we are local people looking after local people.
we offer the full range of Government subsidised programs, providing flexibility to transition as your care needs changes. These include Low Care (Levels 1 and 2) and High Care (Levels 3 and 4) Home Care packages, HACC funded services including clinical nursing, allied health, personal care, domestic assistance and social support.
within hours, we have the staff to cover all regions; you have the reassurance of a nurse nearby.
including clinical care, allied health, expertise in supporting people living with dementia and facilitating dignified end of life care.
founded by Sue Mann from a passion to make a difference by providing people in need of nursing and care the choice to be cared for at home; we are 100% family owned and operated.
delivery of care that is continually monitored and improved by SMNCC quality management system; we are accredited to ISO 90001:2008.
An improved sense of wellbeing and peace of mind is something our clients often tell us they experience, and it’s a wonderful benefit from the services we offer. Sue Mann Nursing and Community Care provide a full range of specialist nursing care, in-home and support services so you can live in the comfort of your own home as independently as possible.
There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.
Our friendly and knowledgeable team can assist you with identifying the best way to fund the services that meet your individual care needs from the following programs:
Living an independent lifestyle in your own home may become increasingly difficult with declining health and mobility. Sue Mann Nursing and Community Care has a wonderful team of Registered Nurses and aged care staff who are here to help and based in your local area – from the Central Coast, Hunter and Sydney.
We can make all the difference for you to stay living comfortably in your own home. SMNCC’s myhomecare covers all the services that are subsidised by the Australian Government, however if you are not eligible you can become a SMNCC private care client. Our friendly customer service team can talk to you about how to find this out.
Home Care Packages Through myhomecare, Sue Mann’s unique way of care we offer a full range of Level 1-4 Home Care packages
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Commonwealth Home Support Programme Enabling support services to help you to remain living in your home
Disability Care Listening to your personal story and care needs is the starting point of our journey together
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DVA We have a long and close affinity with the Veteran community in the Central Coast region
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Private Care Sue Mann Nursing and Community Care private care offers you our full range of services and supports
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Transitional Aged Care Our Transitional Aged Care program helps you resettle from hospital to your home
There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.
At Sue Mann Nursing and Community Care we understand you can only provide the highest levels of care and be a leading provider, with a great team – that’s why we believe our people are our greatest asset.
Each of our qualified staff are hand-picked professionals. We look for the best people for the right job. Our staff are people who love what they do and are committed to delivering quality care to our clients. They are on board with the company’s mission, vision and values.
We provide a professional and friendly work environment that is inspiring, innovative and progressive. We aim to provide our team members with the most up-to-date training, resources and equipment, in a supportive culture that encourages continuous education, respect and open communication.
Hear what our nurses and carers have to say about working as part of the Sue Mann home care team on the Central Coast.
Thank you for your interest in joining the Sue Mann Nursing and Community Care team. Please fill in the enquiry form below.
We actively recruit a diverse workforce and value staff from all cultural backgrounds. All team members are subject to a Criminal Record check and must have a car, third party property car insurance and an unrestricted driver’s licence. All staff must have a smartphone.
Erina Office
Suite 3.20, Level 3 (West Wing)
Platinum Building
4 Ilya Ave, Erina NSW 2250
Phone 1300 241 300
Fax 02 4365 5732
Email mail@suemann.com.au
Postal address
Sue Mann Nursing and Community Care
PO Box 3301 Erina NSW 2250
If you are a client, family member, service partner or would like to find out more about what Sue Mann Nursing and Community Care offers, we would love to hear from you.
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