Welcome to Sue Mann Nursing & Community Care

Personalised care by people who care

The comfort of living in your own home with all that’s familiar and treasured is something we at Sue Mann Nursing and Community Care understand. For 30 years we have provided quality nursing and in-home care to our local area by a team of professionals, hand-picked not only for their skills and experience, but their passion for care.

I invite you to discover myhomecare – where you, or your loved one is the centre of your unique story and personal journey. Quality care for your individual needs, by skilled professionals from your local area to help you remain independent, with a sense of wellbeing in the place you feel most secure… your home.
Read more…

Signed Sue Mann

Real clients, real stories

  • Daughter shares story of changing home care provider

    Michelle's story

    Michelle is a loving daughter to her mother Nancye and father Ralph. Both ageing parents live in their own home and need home care support. Michelle had concerns about the care they were receiving, so she made the decision to change providers and selected Sue Mann Nursing & Community Care. Michelle shares her experience and how she now feels comforted knowing her parents are receiving the care they deserve.

Home Nursing & Community Aged Care NSW

At Sue Mann Nursing and Community Care, we understand that many people wish to remain in their homes and live an independent life as they get older. However, we also know that due to declining health and mobility, some of us will need some extra support in order to do so.

That’s why we’ve made it our aim to enable ageing people to continue to live in their family home by providing support and care with our professional home and community care services.

Professional and caring home care services in Sydney

Since 1984, Sue Mann Nursing and Community Care has been providing a range of home care services in the Sydney area that enable you to remain living comfortably in your own home.

By choosing to use Sue Mann Nursing and Community Care myhomecare, you’ll get access to the services to help you live as independent a life as possible in familiar surroundings with all your precious people and things around you.

Thirty years of community care in NSW

For over thirty years, our caring team of professional home nursing carers have been delivering a quality care and home nursing service to people in the Sydney, Hunter and Central Coast areas.

During this time, we’ve built up an excellent reputation for being one of the top providers of home and community care NSW has available, and it’s all down to the quality of our staff.

NSW community care services delivered by our caring and professional team

Every member of our staff has been hand-picked to join our team, not just because of their ability to provide excellent aged care, but because they have a real passion for ensuring that everyone they come into contact with receives the best care possible.

They really want to help you or your loved ones to remain as independent as possible, while providing the necessary support and help to ensure that you’re happy and well looked after.

If you’d like to experience the care you get from the most caring nurse service NSW has to offer, get in touch with us now.

Individual programs of care to meet your specific needs

As one of the longest established home health care nursing services NSW has available, we understand that everyone’s needs are different. That’s why we’ve designed our home nurse service and our community care programs to meet each of our client’s individual needs.

We like to call it myhomecare, because it’s been designed to put the focus fully on what you need to help you live a better and more fulfilling life, and give you the opportunity to make informed choices about the type of care and support that you need.

This means that you’ll get the kind of aged care services NSW residents need, that are delivered in a way that will always put a smile on your face.

A unique approach to community home care

Throughout our years in community care, NSW based Sue Mann Nursing and Community Care, have learned a great deal about how to provide the kind of aged care NSW ageing people need and deserve.

We understand that every person is different; that we all have our own experiences, culture and unique family background.

We also understand that our lives are different because of the choices we have made throughout our lives. This is why we’ve worked long and hard to provide the kind of community care services NSW needs to enable you to maintain your health, wellness and independence in the security of your own home. 

The kind of caring community aged care services NSW needs

One reason why we’ve become the community care service NSW ageing people rely on, is because of the wide variety of services we offer. Not only do we provide the kind of tailored home care NSW residents need, but we also deliver some of the best home nursing services NSW has available.

Whether you need specialist nursing care or in-home and support services, we’ll put together a package of care that will be delivered by nurses and carers from your local neighbourhood.

Specialist nursing care from the best aged care service in NSW

Our specialist nursing care has been designed to keep you safe and well in your home. Our caring and professional nurses will take care of all aspects of your nursing care, from assessments and medication management to wound and post-hospitalisation care.

We have the ability to support people with dementia, depression and chronic diseases, and work with like-minded allied health professionals to ensure that you get the exact help and support you need.

A home care service that offers preventative care too

While we realise how important it is to provide care for people who are recovering from illness or surgery or who have a chronic condition, we’ve also made it our aim to provide the support you need to help you to remain well and healthy for as long as possible.

Working with other health professionals, we offer programs designed to improve strength and balance to prevent falls and keep you mobile, together with services such as physiotherapy, podiatry, occupational therapy and speech therapy.

As you can see, we really do offer the kind of home nursing care NSW residents need to help you remain comfortable and confident in your own home.

Linking up with technology to keep you safe and well at home

By partnering with a leading telehealth provider, we now offer some of the most comprehensive home aged care services NSW has available.

This service gives you the reassurance that your health and well-being is being professionally monitored using simple at-home technology, which can monitor everything from blood pressure and oxygen levels to blood sugar levels, and give you access to specialist help should you need it.

Contact us now to find out more or to request a brochure

If you or your loved ones would benefit from a tailor-made myhomecare package provided by Sue Mann Nursing and Community Care, simply get in touch with us either by calling 1300 241 300 or sending an email to mail@suemann.com.au.

We’ll be happy to talk you through all the services that are available and explain the options available to fund your care.

Sue Mann Nursing and Community Care provide full range of nursing care sevices in many local areas of NSW including:

Central Coast: Aged Care Central Coast, Home Care Central Coast & Community Care Central Coast

Newcastle: Aged Care Newcastle, Home Care Newcastle & Community Care Newcastle

Lake Macquarie: Aged Care Lake Macquarie, Home Care Lake Macquarie & Community Care Lake Macquarie

Hunter: Aged Care Hunter, Home Care Hunter & Community Care Hunter

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How we care

Sue Mann myhome care program logo

Here at Sue Mann Nursing and Community Care we have designed a care service that is all about you – a unique way called myhomecare.

Our approach to care focuses on you – your personal journey, the particular care needs you have, and importantly, what makes you smile.

myhomecare means you and family members make informed choices about the type of care and support that’s needed, and guides the Sue Mann team to meet those needs.

  • What is myhomecare
  • 5 steps to myhomecare
  • Client Stories
  • Our Difference


What is Sue Mann's myhome care program for the Central Coast, Lake Macquarie, Newcastle and Hunter areas

myhomecare is our unique way of care. One that recognises every person is different through their experiences, family background, culture and life choices.

myhomecare helps you to build on your strengths, abilities and life passions. It’s all about maintaining your health and wellness at home. It gives you the opportunity to make informed choices about the type of care and support you, or a family member needs, and how those needs are met.

There are five steps to myhomecare. Together we create goals, develop a plan and organise the professional in-home services needed to support you living at home and improve your sense of wellbeing.

5 steps to myhome care program at Sue Mann for the Gosford, Central Coast, Lake Macquarie, Newcastle and Hunter region areas

The journey to support you to remain in your local community living at home is guided by you. It starts by introducing you to your personalised myhomecare journey.

  • My
  • My
  • My
  • My
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My Involvement

We work together to understand how involved you want to be in your care – you may want to manage the details yourself or might just be happy to steer and leave the nitty gritty to us.

Of course you change your level of involvement in directing your care at any time.

My Story

Then comes your story. You are encouraged to share your story about what brings you joy; what is most important; and how you prefer care and support to be provided.

In this process of storytelling and assessment, we get to know you a little more and begin to understand your aspirations, life’s passions, abilities and concerns.

At Sue Mann we have the local relationships and trained staff to ensure everyone has rightful access to the care and support services that suits them. Aboriginal and Torres Strait Islander elders; older Australians from culturally and linguistically diverse communities; our respected Veterans and War Widowers; and people from a lesbian, gay, bisexual, transexual and intersex community can be assured of culturally sensitive care through myhomecare .

My Goals

Through listening to your story and your history, together we work out your aspirations and abilities and discuss your care needs and priorities. We establish a range of goals around the things that are important to you – the personal goals in which the care provided by us can help you achieve them. Some areas we explore to develop your goals are:

  • What are your concerns about your health and wellbeing?
  • How could you be best supported to remain living at home?
  • How could your carer / family be best supported?
  • Who would you like to stay connected with?
  • What makes you happy?
  • Your most enjoyable day in the last 12 months
  • What you would like to be able to do again?
My Services

After helping to develop realistic goals and the kind of support you would like, we map out a care plan. It’s a flexible range of professional services and supports tailored to suit you.

Discussing ways to fund your care plan is another way we can help as you may be eligible for government subsidised support. Our friendly customer service team can point you in the right direction when it comes to finding the best funding solution.

My Wellbeing

With myhomecare your ongoing wellbeing is nurtured and improved. Through regular conversations and reviews, we work with you to adjust your care plan to make sure it continues to meet your changing needs and any new goals you may have.

Watch our video to see what our clients have to say about our home care services.

Our Difference

Older Australians and people living with a disability have more choice than ever in the provider
and services they can access for in-home care.

What makes us different as a provider is the ‘Sue Mann way’. Built on 30 years experience of specialist community nursing, we are the provider of choice for clinical nursing and in-home care on the Central Coast, Hunter and Sydney.

The Sue Mann difference in home care
  • Our unique way of care

    myhomecare, is about you. We focus on your story, your needs and what makes you happy to support you living at home amongst family, friends and your local community.

  • Experienced and locally focused

    30 years of dedicated in-home nursing and home care, the leading and largest provider in the region; we are local people looking after local people.

  • Flexibility with continuity of care

    we offer the full range of Government subsidised programs, providing flexibility to transition as your care needs changes. These include Low Care (Levels 1 and 2) and High Care (Levels 3 and 4) Home Care packages, HACC funded services including clinical nursing, allied health, personal care, domestic assistance and social support.

  • Timely care

    within hours, we have the staff to cover all regions; you have the reassurance of a nurse nearby.

  • Specialist approach and range of services

    including clinical care, allied health, expertise in supporting people living with dementia and facilitating dignified end of life care.

  • A family owned and operated industry leader

    founded by Sue Mann from a passion to make a difference by providing people in need of nursing and care the choice to be cared for at home; we are 100% family owned and operated.

  • Assurance of a high quality service

    delivery of care that is continually monitored and improved by SMNCC quality management system; we are accredited to ISO 90001:2008.


Services To Help You

An improved sense of wellbeing and peace of mind is something our clients often tell us they experience, and it’s a wonderful benefit from the services we offer. Sue Mann Nursing and Community Care provide a full range of specialist nursing care, in-home and support services so you can live in the comfort of your own home as independently as possible.

  • Health & independence
  • Looking after yourself
  • Connecting with family, friends & community
  • Help around the home
  • Specialist approach
  • Favourite things
  • Funding your care

Health and independence

  • Clinical nursing – provided by Registered Nurses who live in your local area. You have the reassurance of a nurse nearby
  • Allied health – an extensive network of health professionals (such as Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians) provide additional in-home support to help maintain or improve your mobility, lifestyle and wellbeing
  • Telehealth – is a new way that supports you to monitor your health, wellbeing and stay connected by using simple and easy to use technology from the comfort of your home.
Sue Mann care about your health and maintaining independence

Looking after yourself

  • Personal care – caring staff to assist with your personal hygiene, grooming and the little things that make you feel better
  • Meals for you – support with planning and preparing meals to maintain a balanced, nutritious diet
Maintaining idependence with Sue Mann's aged care at home

Connecting with family, friends & community

  • Social support – enjoy participating in the things you like to do in your local community or through visits to your home
  • Transport – getting to and from medical appointments, or out and about
  • Carer support – supporting carers by providing a break from their caring role with some time out
  • Computer/IT support – technology support in the home to keep you connected
Sue Mann's in home care program helps you stay connected with your community

Help around the home

  • Domestic assistance – support with everyday household duties
  • Home and garden maintenance – help with household repairs and keeping your garden neat and tidy
help at home nurses from Sue Mann on the Central Coast

Specialist approach

  • Case management – specialist support with co-ordinating individual care planning and regular client reviews to promote your ongoing wellbeing
  • Dementia care – experienced support and care from recognising early signs, support for diagnosis, care plans and carer respite
  • Wound care – wound care and effective pain management control ensure you remain comfortable in your own home
  • Chronic disease management – support and encouragement for those living with a chronic disease to self-manage their health condition
  • Palliative care at home – supporting those with a life limiting illness to stay in the comfort of their home surrounded by their family and loved ones
Sue Mann have the specialist approach to inhome care

Favourite things

  • Moments that make you smile – help to organise something special in your life to give you a sense of happiness and wellbeing such as a massage, pet care, a special outing or event
Sue Mann incorporate your favourite things into your personalised home care program

Funding your care

There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.

Our friendly and knowledgeable team can assist you with identifying the best way to fund the services that meet your individual care needs from the following programs:

  • Home Care Packages (Level 1-4)
  • Home and Community Care
  • DVA funded Care
  • Disability Care
  • Private Care



Living an independent lifestyle in your own home may become increasingly difficult with declining health and mobility. Sue Mann Nursing and Community Care has a wonderful team of Registered Nurses and aged care staff who are here to help and based in your local area – from the Central Coast, Hunter and Sydney.

We can make all the difference for you to stay living comfortably in your own home. SMNCC’s myhomecare covers all the services that are subsidised by the Australian Government, however if you are not eligible you can become a SMNCC private care client. Our friendly customer service team can talk to you about how to find this out.

Funding your care

There are a number of ways to fund your care and you may be eligible for subsidised care from the Australian Government.

Join the team

At Sue Mann Nursing and Community Care we understand you can only provide the highest levels of care and be a leading provider, with a great team – that’s why we believe our people are our greatest asset.

Each of our qualified staff are hand-picked professionals. We look for the best people for the right job. Our staff are people who love what they do and are committed to delivering quality care to our clients. They are on board with the company’s mission, vision and values.

We provide a professional and friendly work environment that is inspiring, innovative and progressive. We aim to provide our team members with the most up-to-date training, resources and equipment, in a supportive culture that encourages continuous education, respect and open communication.

  • Working with us
  • Team member enquiry
  • Positions available

Hear what our nurses and carers have to say about working as part of the Sue Mann home care team on the Central Coast.


Team member enquiry

Thank you for your interest in joining the Sue Mann Nursing and Community Care team. Please fill in the enquiry form below.

We actively recruit a diverse workforce and value staff from all cultural backgrounds. All team members are subject to a Criminal Record check and must have a car, third party property car insurance and an unrestricted driver’s licence. All staff must have a smartphone.

* Required

Personal details

Why would you like to work at SMNCC?

What type of position are you applying for?

Number of preferred weekly hours

Work availability

  Weekdays      Weekends      Sleepovers      Evening      24 Hour / Live in   

Please list any specific time OR days that you are unavailable for work

Positions Available

Support Nurse (Hunter/Lake Macquarie Region)
View job details.



Nurses and carers at Sue Mann servicing the Gosford, Central Coast, Newcastle and Hunter areas


Erina Office

Suite 3.20, Level 3 (West Wing)
Platinum Building
4 Ilya Ave, Erina NSW 2250

Phone 1300 241 300

Fax 02 4365 5732

Email mail@suemann.com.au


Postal address

Sue Mann Nursing and Community Care
PO Box 3301 Erina NSW 2250


Find us on Social Media

Our door is always open

If you are a client, family member, service partner or would like to find out more about what Sue Mann Nursing and Community Care offers, we would love to hear from you.

To join our team please submit your employment enquiry on our careers page.




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Sue Mann Erina Office in-home care specialists Central Coast
Sue Mann in-home care specialists Central Coast